Frequently Asked Questions

We have no minimum order requirement! You can order as few as 1 piece. However, we offer volume discounts starting at 12 pieces, with bigger savings at 24, 48, 72, and 144+ pieces.

You can get an instant quote by using our online design tool, or contact our sales team at sales@swagyards.com for custom quotes on bulk orders. We typically respond within 2 hours during business hours.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers for orders over $500. For bulk orders, we also offer Net 30 terms for approved business accounts.

Orders can be cancelled or modified within 2 hours of placement. Once production begins, changes are not possible. Please contact us immediately if you need to make changes.

Yes! We offer tiered pricing with discounts starting at 12 pieces. For orders of 500+ pieces, contact our bulk sales team for custom wholesale pricing. Visit our Bulk Orders page for more details.

No hidden fees. Our quoted price includes printing, standard packaging, and quality inspection. Additional costs only apply for rush production, special packaging, or expedited shipping if requested.

We accept AI, EPS, PDF, SVG, PNG, JPG, and PSD files. For best results, we recommend vector formats (AI, EPS, SVG) as they can be scaled without losing quality. Raster images should be at least 300 DPI at print size.

Absolutely! We offer free basic design assistance with every order. Our design team can help with text layout, color adjustments, and file preparation. For complex custom designs, we offer professional design services starting at $25.

Maximum print sizes vary by method and garment. For t-shirts: Front/Back up to 14" x 16", Sleeves up to 4" x 4". For DTF and sublimation, we can print edge-to-edge on many products. Contact us for specific requirements.

It depends on the printing method. DTF and sublimation offer unlimited colors at no extra cost. Embroidery supports up to 15 thread colors.

For best results, submit designs in CMYK color mode for printing. We'll convert RGB files if needed, but colors may shift slightly. For Pantone color matching, please specify the PMS colors in your order notes.

Yes! Our design team can recreate logos and artwork from photos, sketches, or low-resolution files. Vectorization services start at $15 for simple designs. Complex recreations are quoted individually.

We offer DTF (Direct to Film), Embroidery, Sublimation, and Laser Engraving. Each method has unique advantages - DTF for vibrant full-color prints, embroidery for professional logos, sublimation for all-over prints, and laser for permanent marking on hard goods.

It depends on your design, fabric, and quantity. DTF is versatile and works on all fabrics. Embroidery is ideal for corporate wear and logos. Sublimation is perfect for polyester and all-over prints. Contact us for a recommendation based on your specific needs.

All our printing methods are highly durable. DTF prints last 50+ washes without cracking. Embroidery is the most durable and outlasts the garment. Sublimation becomes part of the fabric and never peels. Follow care instructions for best longevity.

Yes! DTF printing works excellently on dark fabrics with vibrant, opaque colors. Embroidery also works on any color. Sublimation is limited to white or light-colored polyester fabrics only.

DTF (Direct to Film) is a modern printing method where designs are printed on a special film, then transferred to fabric using heat and pressure. It produces soft, durable, full-color prints on virtually any fabric type and color.

We've transitioned to DTF printing as our primary method for all orders due to its superior quality, unlimited colors, soft hand feel, and cost-effectiveness for orders of any size. DTF provides better results than traditional screen printing without the setup costs.

We carry premium brands including Gildan, Bella+Canvas, Next Level, Hanes, Champion, Comfort Colors, Alternative Apparel, and many more. We source from trusted suppliers to ensure consistent quality.

Yes! We accept customer-supplied garments for decoration. Please ensure items are clean, unworn, and properly sized. Note that we cannot guarantee results on all fabrics, and customer-supplied items are decorated at the customer's risk.

Most styles are available from XS to 5XL. Size availability varies by brand and style. Extended sizes (3XL+) may have a small upcharge. Check individual product pages for specific size ranges.

Yes! Blank samples are available at cost plus shipping. Printed samples can be ordered for a small fee that's credited toward your final order of 24+ pieces. Contact us to arrange samples.

We customize t-shirts, hoodies, sweatshirts, polos, tank tops, long sleeves, jackets, hats, bags, aprons, towels, blankets, and more. We also offer hard goods like mugs, tumblers, and promotional items through laser engraving.

We prioritize ethical sourcing and partner with suppliers who meet fair labor standards. Many of our products are WRAP certified, and we offer Fair Trade and organic options. Ask about our sustainable product line.

Standard production takes 5-7 business days after artwork approval. This does not include shipping time. Rush production (24-48 hours) is available for an additional fee on most orders.

Yes! Rush production options include: Same Day (order by 10 AM), Next Day, and 2-3 Day rush. Rush fees vary based on order size and complexity. Contact us for rush availability on your specific order.

Shipping is calculated based on order weight and destination. Orders over $150 qualify for FREE standard shipping within the continental US. Expedited shipping (2-day, overnight) is available at checkout.

Yes, we ship worldwide! International shipping rates and delivery times vary by destination. Import duties and taxes are the responsibility of the recipient. Contact us for international shipping quotes.

Absolutely! We offer split shipping for orders going to multiple locations. Each additional shipping address incurs a small handling fee. This is perfect for distributed teams or event attendees.

Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order status and tracking details. We ship via UPS, FedEx, and USPS.

We stand behind our work with a 100% satisfaction guarantee. If you're not happy with the quality of our printing, we'll reprint your order or issue a full refund. Quality issues must be reported within 7 days of delivery.

If your order arrives damaged, contact us within 48 hours with photos of the damage. We'll arrange a replacement or refund at no cost to you. Please keep all packaging materials for carrier claims.

Due to the custom nature of our products, we cannot accept returns for buyer's remorse or ordering errors. However, we will replace or refund any items with printing defects or quality issues.

Color matching can vary due to screen calibration and fabric types. For critical color matching, we recommend ordering a printed sample first or specifying Pantone colors. We do our best to match your files accurately.

If you receive incorrect items, contact us immediately. We'll ship the correct items at no charge and arrange return pickup of the wrong items. We sincerely apologize for any inconvenience caused by our error.

Sizing is based on manufacturer specifications shown on each product page. We recommend ordering samples for bulk orders. We cannot reprint for sizing issues unless the item received differs from what was ordered.