Our Quality Promise to You
Every order is backed by our ironclad guarantee. If you're not completely satisfied, we'll make it right - no questions asked.
Four Pillars of Our Promise
100% Satisfaction Guarantee
If you're not completely satisfied with your order, we'll make it right or give you a full refund. No questions asked.
Print Durability
Our prints are built to last. We guarantee our DTF transfers will withstand 50+ washes without cracking or fading.
Color Accuracy
We use Pantone color matching to ensure your prints match your design. If colors don't match, we'll reprint at no charge.
On-Time Delivery
We guarantee delivery by your deadline. If we're late, you'll receive a full refund on shipping costs.
100% Money-Back Guarantee
Not happy? Get your money back. It's that simple. We want you to love your order, and if you don't, we'll refund every penny.
How It Works
Contact us within 14 days of receiving your order
Share your order number and describe the issue
We'll process your refund within 3-5 business days
What Sets Our Quality Apart
Premium Materials Only
We source apparel from trusted brands like Bella+Canvas, Gildan, and Champion.
Expert Quality Control
Every order is inspected by our QC team before shipping.
Eco-Friendly Inks
We use water-based, non-toxic inks that are safe and long-lasting.
State-of-the-Art Equipment
Our facility uses the latest printing technology for precision results.
Skilled Craftspeople
Our print technicians average 10+ years of experience.
Rigorous Testing
We test every print method to ensure durability and quality.
Certified Excellence
We're proud to hold industry-leading certifications that demonstrate our commitment to quality, ethics, and sustainability.
WRAP Certified
Worldwide Responsible Accredited Production
OEKO-TEX Standard 100
Tested for harmful substances
Fair Trade USA
Ethically sourced products
Climate Neutral
Carbon offset certified
99%
Satisfaction Rate
500K+
Happy Customers
4.9/5
Average Rating
15+
Years Experience
Guarantee FAQs
What if I'm not satisfied with my order?
Contact us within 14 days of delivery. We'll work with you to make it right - whether that means a reprint, credit, or full refund.
How long does the print durability guarantee last?
Our durability guarantee covers 50+ washes for DTF printing. Embroidery is guaranteed for the life of the garment. Sublimation prints are permanent and will never crack, peel, or fade.
What if my colors don't match the design?
We use Pantone matching to ensure accuracy. If colors are noticeably different from your approved proof, we'll reprint at no cost.
How do I file a guarantee claim?
Simply email support@swagyards.com or call 1-800-INKWAVE with your order number and photos of the issue. We typically resolve claims within 24-48 hours.
Shop with Confidence
Every order is backed by our 100% satisfaction guarantee. Start your project today, risk-free.